Policies
Welcome to The Castle, the finest reception center in Northern Utah. We are pleased that you have chosen to put your confidence in us to host your upcoming event. Along with providing you the highest quality of food and service possible, our staff and management are dedicated to making your entire experience with us one you’ll truly enjoy. You will find our friendly, professional staff eager to assist in any way we can to make your event a success. To make sure you and your guests will have an organized and memorable event, we ask that you adhere to a few basic guidelines.

Etiquette
The Castle is a smoke-free facility. We ask that you and your guests refrain from smoking inside the building and within our gardens. When smoking, please keep a 30 foot distance from the building and outdoor events. Please use proper etiquette in disposing of your cigarettes and/or cigars. In violation of our smoking policy the responsible party will be directly billed for all cleaning fees incurred.

Menu Selection
Please remember to submit your menu selection at least one month prior to your event. Please select only one menu for your entire group. Due to Board of Health restrictions, no outside food or beverages are permitted at The Castle. The Castle is the only authorized licensee to sell and serve food on the premises excluding wedding cakes. Reception menus must meet a minimum of $8.25 per person.

Taking Food Off Premises
Because of the possibility of temperature abuse in transporting food, which may result in unsafe food, we do not allow food to be taken home. In the case of buffet displays, in order to maintain a good appearance, additional food may be displayed which is over and above the guaranteed guest count and is not to be taken home. This policy has been initiated to address the Board of Health’s concerns on food borne illnesses.

Bride & Groom Suites
No outside food is permitted in the bride and/or groom suite prior to or during the event. The Castle would be happy to provide food options for the wedding party to enjoy prior to the event. Excessive damage to furniture and equipment, or garbage left in the bride and/or groom suite will be assessed a cleanup fee.

Wedding Receptions and Open Houses
There is a minimum charge per guest for food services in addition to the room rental fees. With the exception of the wedding cake, The Castle will cater the complete menu. NO other outside food items will be permitted on the premises.

Alcohol
Alcohol may be served during an event at The Castle, with the following rules and regulations.
If there are any problems with the guests due to alcohol related issues, The Castle Management will reserve the right to stop the event if there is no resolution
All alcohol must be purchased in the State of Utah, as per state law.
No alcohol may be consumed on the premises before the bar opens.
All alcohol must be served by the bartender.
Alcoholic beverages may not be sold directly or indirectly to the guests unless the client has procured a Single Event Permit from the DABC. Tickets may not be sold to the guests to exchange for alcoholic beverages without this permit, as per state law.
No outside alcohol may be brought onto the premise unless intended to be served by the bartender.
Food must be available to guests throughout the time of the bar service.
The bartender is required to stop alcohol service to anyone who becomes intoxicated.
Any violations of these policies may result in the bar being closed.
Due to legal liability concerns, all alcohol not consumed when the bar is closed will be kept in the locked closet after the event, and will be released to the customer on the next available business day.
The Castle’s Alcohol Policy must be signed before any event is to be held.

Damages
A Credit Card on file will be required to cover any damages that may arise from your event. You are responsible for any damage to any part of The Castle during the period of time you, your attendees, employees, independent contractors or other agents under control of any independent contractor hired by you are in The Castle. The Castle will not permit the affixing of anything to any surface throughout the building and gardens. In the case of damages you will be notified of the incident before your credit card is charged.

Final Count
To allow our staff time to make full preparations, it is very important that you notify The Castle or your Coordinator of the exact number of guests thirty days (30) prior to the event. Additions to your final food count may be made no less than 7 business days prior to your event. All changes must be made in writing to The Castle. Please note that you will be charged for the number of guests specified, even if the actual attendance is lower. In the event that additional guests arrive, it may be necessary to substitute menu items, which may result in service delays. Please be aware that a large increase in guest attendance will incur additional food and beverage fees.

Deposit
To guarantee your reservation, you will need to submit a non-transferable, non-refundable deposit of $750.00 for Wedding Receptions and Catered Events. Under no circumstances will your $750.00 deposit be returned. Your deposit will be applied toward your final billing.

Payment
Full payment is due:
Thirty days (30) prior to the event for wedding ceremonies, receptions, and quinceaneras.
If payment is not received in full within 30 days, a penalty of $50.00 per day will be added to your invoice. If final payment has not been received within 14 days of your event, the event will be cancelled and payment in full will be due immediately.
Fourteen days (14) prior to the event for all other events.
If payment is not received in full within 14 days, a penalty of $50.00 per day will be added to your invoice. If final payment has not been received within 7 days of your event, the event will be cancelled and payment in full will be due immediately.
If you have additional charges that have been incurred they must be taken care of before the start of your event. Also, please note that all prices quoted are subject to current Sales Tax, and an 18% Service Charge on food which covers costs including set-up, stewarding, server wages, linens, dishes and other items.

Late Payment Fee
For each day your final payment is late a $50.00 late fee will be assessed and added to your final invoice.

Cancellation
We do understand that there are instances where events must be cancelled or postponed. The Castle will work with you as best as possible for these unforeseen times.
If your event is cancelled less than sixty (60) days from your event date a Cancellation Fee in the amount of all Anticipated Revenue will be due immediately.
This will include all costs of collection including collection agency fees and attorney’s fees.

Gratuity & Sales Tax
Please note that all prices quoted are subject to current sales tax, and an 18% gratuity charge. Gratuity will be applied towards food purchases only.

Room Rental
Your room charges will be based on the room you choose, the length of time you need the room, plus the amount and cost of food you require.

Room Arrangements
Banquet rooms are assigned based on the number of guests you anticipate. If there happens to be a substantial increase or decrease in projected attendance before the event, The Castle reserves the right to relocate your event to a more suitably sized room. We would certainly notify you prior to any changes. Also, please be advised that changes in room arrangements within 72 hours of your event may result in additional labor charges. If you require any extraordinary room set-up you will be given a written proposal including layout and pricing for your approval.

Security & Liability
The Castle reserves the right to inspect and control all private events. We cannot assume responsibility for, damage to, or loss of any merchandise or articles left unattended in the building or within The Castle premises prior to, during, or after your event. The Castle is not responsible for any damage or injury incurred by the Responsible Party or any guests. Children must be supervised by an adult both in the building and in the garden areas. No climbing is allowed on the stairs, rocks, or water features. No playing is allowed in or around the pond.

Fresh Flowers and Room Décor
Your centerpieces and fresh flowers can be arranged through our on- site, experienced, professional florist. You will have a personal appointment with our floral designer to help transform what you’ve envisioned into reality. Changes in your flower order can be made up to 30 days prior to your event. In the case of changes made less than 30 days from your event a $50.00 service fee will be incurred.

Because of their value and irreplaceability, we cannot allow furniture, lamps, art objects, plants and other decorations to be re-arranged or removed from the room. No items may be attached to the walls, doors, lighting fixtures or windows.

Decorations and Favors
Decorations consisting of confetti, rice, beads, gemstones and any other item that may stain or is not easily cleaned up are not allowed. Wedding favors, place cards, and additional decorations are the responsibility of the guest to place, store and remove at the conclusion of the event. Arrangements for early decorating time or special requirements of your decorator/florist must be coordinated in advance with The Castle who will assess cleaning deposits and /or fees. We ask that décor is handled in a responsible and respectful manner to the building and gardens. The Castle staff is not responsible for the set-up and/or clean-up of your decorations and favors.

Candles
The Castle welcomes the use of candles to create a warm ambiance at your event. However, all candles must be in a container and all burning flames must be below the rim of the container. Unity candles for ceremonies are permitted and do not need to be contained in glass during the ceremony. Damage caused by flames or melted wax will be billed to the Responsible Party.

Wedding Cake
Have your dream cake custom made for you by one of our preferred cake vendors. If you choose to bring in your cake from a non-preferred vendor, there will be a $75.00 cake cutting fee.

Wedding Ceremonies
A $350.00 fee will be charged to hold a Wedding Ceremony at The Castle in addition to your Reception fee. This fee includes 2 additional hours room rental, chair set-up, and a 1 hour rehearsal with your coordinator.

Wedding Ceremony Only
A $750.00 fee will be charged to hold a Wedding Ceremony at The Castle. This fee includes 2 hours in the building, chair set-up, and a 1 hour rehearsal with your coordinator. All ceremony only events must be concluded by 1:30 pm. No food or drinks permitted.

Send-Off & Departure
The use of confetti, birdseed, or any other materials that attract animals or may be difficult to clean up is not permitted. Use of wedding bubbles is encouraged, and may only be used outdoors. Please check with your coordinator for approval if you plan to use sparklers or any other creative item for your send off. Decorating vehicles is permitted, but all cleanup is the responsibility of the wedding party. If the parking area is not cleaned prior to the wedding party’s departure, a cleaning fee will be assessed to the credit card on file.

Audio-Visual Equipment
We will provide complimentary audio-visual equipment to include: microphone, flat screen TV, DVD player, Ipod hookup, CD player, projection screen, & piano depending upon the selected ballroom’s design. Audio-visual equipment may not be moved or rearranged throughout the building. For your more technical requirements, an audio-visual technician may be secured for a nominal fee.

Pets
The Castle will allow the company of your pet for you on your special day. All pets must be leashed and/or kept in a kennel while at The Castle. Your pet may walk the aisle with you at your ceremony, but must be immediately returned to its kennel afterwards. All pet mess must be immediately cleaned from The Castle property and properly disposed of. Any damages incurred from the pet will be assessed and a cleanup fee will be charged to the Responsible Party.

Video Productions and Photographs
Successful wedding receptions and events are our most effective sales tool. The Castle reserves the right to use video footage and photographs for promotional purposes.

Parking
Parking is available on a first-come, first-serve basis.

Charges
Because of unforeseeable increases in the costs of doing business, all prices are subject to change without notice.

Holiday Events & Decor
December’s menus, policies and prices are subject to change on a yearly basis. The Castle does some minimal and neutral seasonal decorating. Please ask your coordinator if you have any questions or concerns on how this may affect your event.

Facilities and Equipment Available Gratis
• A dressing room for the bridal party upon availability. Your group will be responsible for all items placed in the room.
• Floor easels for photos and/or quilts
• A table with cloth to receive wedding gifts
• A table with cloth for your guest registry
• A table with cloth for your cake
• Round serving tables with cloths to seat from eight to ten guests per table, or ten to twelve guests per table
• Linen Napkins
• Piano
• A Banquet Captain to oversee your food service
• An Event Coordinator to assist you throughout the event
• Servers will be provided